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Collecting additional info for store purchases with custom forms
Collecting additional info for store purchases with custom forms
Updated over 4 months ago

You can attach a fully customizable form to ANY store item to collect additional information about the purchase. Attaching a form to a store item is easy, just toggle on the Collect additional info option:

Answer types

You can provide customers with 5 different response options:

  • Short answer

  • Long answer

  • Multiple choice

  • Single option

  • File attachment

Short answer

Short answer responses are limited to a single sentence response:

Long answer

Long answers allow you to collect more information from the customer. You can customize the character limit as well. The character limit options are 100, 200, 500, 1000 and 2000 characters:

Multiple choice

Our multiple choice option allows you to provide several options to choose from. This option allows your customer to select multiple options:

Single option

The single option reply forces the customer to select one of two or more options:

File attachment

The file attachment option allows you to collect ZIP, PDF, and word document attachments from customers:

Where is this information sent?

The information is collected via the forms is included with the notification emails and can be found in the item transaction details page.

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