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Two-factor authentication (2FA)

Updated over 2 weeks ago

What is two-factor authentication (2FA)?

Two-factor authentication (2FA) adds an extra layer of security to your online accounts by introducing a second step of verification when you sign in. This means, in addition to your password, you'll also need to enter a code which is generated by your 2FA app.

The verification code can be generated by the 2FA app on your phone, even if you don't have a network or cellular connection.

Recommended 2FA app

We highly recommend using Authy as your 2FA app:

Google Authenticator

You can use Google Authenticator, but it's not as secure and convenient as Authy, as we explain in this article.

How to set up two-factor authentication as a single admin

  1. Install a 2FA app (see app options above).

  2. In your mymember.site Dashboard, go to My account > Security > Two-factor authentication / Authentication app:

  3. Enter your password:

  4. Scan the code with your 2FA app:

  5. Enter the code generated by your 2FA app:


  6. Save the single-use backup codes in a secure place where you can easily access anywhere, anytime (tip: we highly recommend using RoboForm on mobile and desktop for password management and storing sensitive/important info). If you ever lose access to your device, you can use these backup codes to log in:

  7. The next time you log in, 2FA will prompt you to enter a security code displayed in the Authentication app on mobile or desktop.

How to set up two-factor authentication as a multi admin

  1. Install a 2FA app (see app options above).

  2. In your mymember.site Dashboard, go to My account > Security > Two-factor authentication / Authentication app:

  3. Enter your password:

  4. Don't scan the QR code and instead click "Can't scan the QR code?"

  5. Follow the instructions to enter the code shown on the screen into your authentication app.

  6. Enter the code that shows on your authentication app. Click next and the setup process is completed.

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