All videos uploaded to our service are compressed and optimized for delivery over the Internet. We use the following settings:

We automatically create multiple copies of each video and stream the appropriate copy based on the user's Internet connection speed. This includes a 4K (2160p) version if the original video was in 4K. The player streams the appropriate quality video based on the viewer's screen and internet speed, but can be manually overridden by the viewer in the video player:

The following chart contains our compression settings:

You should upload the highest quality copy of the video that you have on file. Our system will then compress the videos using the optimum settings. You do not need to worry about the file type or codec since our system will re-encode your videos anyway.

There are no limits on video size. You can upload videos of any size without restrictions. However, upload time and performance may vary depending on your internet connection and device. We recommend using a stable, high-speed connection when uploading larger video files.
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The storage of your original content is available and recommended.
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Yes, we encode to ensure a compatible and playable format (MP4). In most cases, members download videos to iPhones, which require a playable format. Imagine if the original file were in a strange or unsupported format — we would end up with a lot of support tickets.

For non-DRM-protected videos, we generate the downloadable MP4 from the HLS version, so additional encoding is not required.

For DRM-protected videos, we generate the downloadable version once from the original video, because DRM-protected content cannot be used as a source. Therefore, for DRM-protected videos, encoding is required to create the downloadable version.
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