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Live chat
Updated over 7 months ago

How can I chat with my members?

You can chat with your members via the chat system.

Can I turn off the live chat?

Yes. You can turn off either the group chat, or private chat, or both. This can be done on the Chat > Chat settings page.


Can I offer pay-per-message?

Yes. You can set pay-per-message prices on the Chat > Chat settings page.


Complete list of chat system features:

  • Group & private chats
    Offer group chats, private chats, both, or no chats at all.

  • Send paid or free image, video, and voice message attachments
    Charge an "unlock" fee for chat attachments, or send for free. And don't worry, our system will let you know if you are about to re-send a video that someone has already paid for.

  • Send from vault or media library
    Send videos from your media vault for quick shares, or use videos that already exist in your video library.
    ​More info about the vault.

  • Pay-per-message
    Offer free private messaging or charge a per-message fee.

  • Complimentary free text messages
    Offer a certain number of complimentary free messages after a member first joins, or every 30 days.

  • Reply to, copy and delete your comments
    Don't worry, you can always delete comments that you want to take back.

  • Reply to, copy, like and delete member comments
    Engage with your members' comments directly.

  • Mute members
    Mute problematic members for 1, 24, or 48 hours, or until you manually unmute. Muted members will show a countdown timer and visual mute icon.

  • Floating chat AND chat center
    Chat with members as you navigate the dashboard using floating to chat windows, or use the chat-management page.

Member voice and image attachments to chat
Allow members to add free or paid voice and image attachments to chat.

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