We offer the option to backup your original uploaded files. This is an optional Dropbox-style service.
Why would I want to backup my original videos?
There are a number of very important reasons to securely store your original files that you worked very hard to produce:
Secure cloud-based backups
You'll have secure backups saved on our cloud in case you lose your phone or computer.
If you don't have your originals and need to get copies from other platforms, they will be compressed (reduced quality) and will likely be watermarked with the platform's brand.
Access to our Enhanced Video Security (DRM) feature
Click here to learn more about Enhanced Video Security
Redoing watermarks
If we store your original files, we can re-encode your videos if you ever make changes to your watermark and need to re-mark existing content.
Future optimizations
We'll be able to re-encode your videos using new and improved codecs like H.265 when we make that available.
What does it cost?
Original file backups is a flat fee of 0.016 USD per GB/month.
Are original files different from what is in my Vault and Library?
Yes, these are different. The original files were the files that you uploaded.
When you upload a video, we make multiple copies of that video that are streamed or downloaded by a member. The copy they receive depends on their Internet speed. So even if you were to delete the original videos, the copies would still remain in your Library and Vault.
So each video in your Library is actually:
One original video (the file that you uploaded) OPTIONAL STORAGE AVAILABLE
One trailer (either uploaded or auto-created)
One 4K version
One 1080p version
One 720p version
One 480p version
Do other platforms store my original files?
No! Other popular platforms do NOT store your original files. They store your compressed/encoded files only. Often they will be watermarked with the platform's brand too.
How to download the original files?
If you are storing your original files, they can easily be downloaded at any time by clicking the Download original file button in the video menu:
If I delete original files, will members still be able to download videos?
Yes, the files that are downloaded by members (if you offer that), are the optimized versions, they are NOT the original files.
Is there a maximum storage capacity?
No, there is no maximum.
What happens if I don't want to pay for original file backups?
If you're not paying for this optional service, all of your original files will be deleted after they are uploaded.
How do I turn on/off original file storage?
In your Dashboard, go to Settings > Original file backups
Will my existing files be backed up if I turn on Original fle backups?
When you turn on Original file backups, only files uploaded after you turn it on will be backed up.