This list contains everything you need to know to be an affiliate, including resources, and recommendations. If you're not yet part of the mymember.site Affiliate Program, you can apply here. If you have questions, feel free to reach out to the support team via the live chat.
Commission rate: Available commissions are set forth in the Affiliate Dashboard. Commissions may be based on purchase or joins (new subscription).
Limitations:
For purchase commissions, you will receive commission for the first purchase made by a new customer who is not in an active sales process with us at the time of the affiliate link click.
The customer needs to be an active customer for the locking period in the Affiliate Tool.
Commissions will still be counted if a user starts on one domain and then signs up or purchases on another HubSpot domain.
Affiliate links may rely on cookies to track referrals. Therefore if cookies get cleared, we may not be able to track these events.
Cookie windows are stated in the Affiliate Tool.
Only affiliate links can be used to track referrals. Incorrect use of affiliate links will cause inability to track referrals.
Fraudulent or stolen attribution is a non payable event. If we suspect fraud (for example, if we see that signups are all from the same city or IP address) we may require you to prove that the referrals are valid.
There are a number of other limitations that may result in commission not being paid - we encourage you to read the Affiliate Program Agreement for more information on this.
Upgrades/downgrades: You do not receive additional commission if a customer upgrades to a higher tiered product in the future. If a customer downgrades, you will receive the commission associated with that downgrade.
Attribution: In the event a single customer clicks two different affiliate links, the last affiliate gets the credit. We do, however, reserve the right to modify this in certain circumstances.
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