What are complimentary memberships?
These are memberships that you have given out to people, usually for promotional purposes.
Can I get more compliments memberships if I use them all up?
We would be happy to top up your complimentary memberships should you run out and if you are using them for promotional purposes. Just send us a message via the live chat or to support@mymember.site to discuss. All sites start with 10 complimentary memberships but there is no limit.
How do I create and give away complimentary memberships?
On the Members page, open the I want to... menu and choose Offer complimentary membership
This opens a popup window where you enter the member details and choose which membership you want to give them access to and the length of billing period (if you have more than one billing period setup for the membership), and duration (how long you want to give them complimentary access for).
Which members can receive a complimentary membership?
This Offer complimentary membership feature can only be used for new user accounts (users who don't already have an account or membership). For users who already have an account or membership, use Switch membership instead.
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