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Guest checkouts

Guest checkouts

Site visitors can buy photoset and video unlocks, recorded livestreams, livestream access (when it's an extra unlock price and not included in a membership), store items, and store bundles without creating an account first. They enter their email, pay, and they're done.

Note: it's not available for membership purchases and tips (an account is required), and not all sites have this feature because of payment processor limitations and not all sites have the same payment processors available. Contact support if you have questions.

How it works

  • A visitor picks what they want to buy

  • They enter their email address and complete payment.

  • A Guest account is automatically created for them behind the scenes. There's no "create account" step first.

Why it helps

Some buyers don't want to do a multi-step process to create an account before buying a store item. Instant guest checkouts remove that step, so fewer store checkouts get abandoned.

Do I need to turn it on?

No. Guest checkouts are automatically turned on for sites that have this feature (re: payment processor availability).

What Guest checkout covers

Photoset and video unlocks, recorded livestreams, livestream access (when it's an extra unlock price and not included in a membership), store items, and store bundles.

FAQ

What is a Guest account?

Users who have an email account, but have never had a membership. They can view and/or purchase content only if a site admin has enabled these access settings for Guests.

Does this work on every site?
No. Not all sites have this feature because of payment processor limitations and not all sites have the same payment processors available. Contact support if you have questions.

Can visitors use it to buy a membership, send a tip, or unlock content?
No. Guest checkouts are for these items only: photoset and video unlocks, recorded livestreams, livestream access (when it's an extra unlock price and not included in a membership), store items, and store bundles.

Can I turn Guest checkouts off?
No. It's always turned on and can't be turned off.

Does the visitor have to sign up first?
No. They only enter their email and pay. A Guest account is automatically created for them and they receive an email confirmation.

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