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Customize page access

Control who can view each page on your site — gate by membership tier, expired members, guests, or visitors, all from the page's Access settings tab.

Every page in the Site Designer has its own Access settings tab — a separate place where you decide exactly who can view that page. You can gate by membership tier, and independently control access for expired members, guests, and visitors. Each page is configured separately, so you can mix public, members-only, and tier-specific pages on the same site.

Finding the Access settings tab

Open any page in the Site Designer. At the top of the editing panel you'll see two tabs: Page design (the visual editor you use to lay the page out) and Access settings. Click Access settings to see the access controls for that page.​

How access is structured

Each page's access is split into two scopes that you configure independently:

  • Members — anyone with an active, canceled, or complimentary membership.

  • Others — expired members, guests (logged-in users who never had a membership), and visitors (not logged in).

Within each scope you pick one of two modes:

  • Same settings for all — one rule applies to every audience in the scope.

  • Different settings for each — set the rule individually for each audience type.

Members scope

The Members scope covers everyone with an active, canceled, or complimentary membership. Pick "Same settings for all memberships" if you want every member tier to have the same access. Pick "Different settings for each membership" if you want to differentiate — for example, give your top tier access to a page that lower tiers can't see, or include complimentary accounts but exclude canceled ones.

Others scope

The Others scope covers expired members, guests, and visitors. Pick "Same settings for all others" if you want everyone outside your active member base to get the same treatment. Pick "Different settings for each type" if you want to differentiate — for example, allow guests and visitors to view a marketing page while blocking expired members so they see a re-engagement page elsewhere instead.

Common use cases

  • Members-only page — Members scope: Can view. Others scope: Cannot view. Useful for premium content libraries, exclusive announcement pages, or anything you want gated behind a paid membership.

  • Top-tier-only page — Members scope: "Different settings for each membership," grant access only to your top tier. Lower tiers and Others are blocked.

  • Guest-accessible teaser page — Others scope: "Different settings for each type," allow guests and visitors but block expired members. Useful for marketing pages where you want logged-out and never-subscribed visitors to convert, but want lapsed members to land on a re-engagement page instead.

  • Include complimentary, exclude canceled — Members scope: "Different settings for each membership," allow active and complimentary, block canceled. Useful when complimentary accounts (gifted to friends, partners, contests) should keep full access but canceled members should see a downsell.

How this differs from Custom landing pages by access

These two features sound similar but solve different problems:

  • Customize page access (this article) controls who can view a specific page on your site. The rule is page-by-page.

  • Custom landing pages by access (the previous article in this guide) creates different homepage variants for different audience types. Every visitor still sees a homepage — they just see the variant that matches their membership status.

You can use both together: route different audiences to different homepages with Custom landing pages, and gate individual pages with Customize page access.

Things to know

  • If a member can't view a page, the menu item linking to that page is hidden for them — they can't navigate to a page they don't have access to.

  • The Access settings tab is available on every page in your Site Designer, including the platform-default pages (Videos, Photosets, Stories, Store, etc.) and any custom pages you've added.

  • Access rules don't go live until you click Publish. Until then, your existing audience continues to see the page as it was last published.

  • The default for a brand-new page is "Same settings for all" / "Can view" for both scopes — so a freshly created page is visible to everyone until you change it.

What's next


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