Automatically group your members by attributes and activity. Use these groups for personalized offers and improved remarketing.
What can I do with groups?
Once members are placed into a group, you can take a variety of actions directly from that group. These include:
Giving or expiring complimentary memberships
Sending mass messages
Managing user tags
Switching memberships
Enabling or disabling notifications
Muting or unmuting messages and comments
Banning or unbanning members
Groups help you quickly target the exact audience you want while keeping your member management organized and accessible.
How to Create a Group?
Go to the Members page and click the "Add filter" icon:
Select the filter: select an attribute or an event:
Clicking the plus sign allows you to add multiple events or attributes at the same time, letting you create a filter chain.
After selecting the filter, click on "Save group".
Name your Group and save it.
You will have five standard featured groups, and you can customize the rest however you like.
FAQs
Q: How quickly are members placed into groups?
A: Members are grouped instantly as soon as the filters are applied. Any changes in member activity or attributes are automatically reflected in their groups in real time.
Q: What attributes are available?
A: You can filter and group members using attributes such as :
Username
Membership status
Online status
Email
Member tags
Account creation date
Join or cancel dates
Membership type or changes
Promotions
Wallet balance
Total spent
Number of payments
Payment processor
Banned status